Terms & Conditions

Prompt44 provides AI-powered digital services, including AI chatbot systems, AI website development, Google Business Profile optimization, and organic AI marketing (the “Services”).

The specific scope, deliverables, timeline, and fees for any engagement are defined in a written proposal, statement of work, or order confirmation (each an “Agreement”). If these Terms conflict with an Agreement, the Agreement prevails.

Quotes are valid for 30 days unless stated otherwise.

Project work is typically invoiced in stages, for example 50% to start, 25% at design approval, and 25% at launch. Recurring services are invoiced monthly in advance.

Invoices are payable within 5 days. We may pause work on overdue accounts after written notice.

Prices exclude VAT and applicable taxes unless stated otherwise.

Timely delivery of the Services depends on you providing accurate business information, content, brand assets, platform access, and feedback within agreed review windows.

You are also responsible for designating one decision-maker for approvals.

Delays in providing required materials, feedback, or access may extend timelines and, where significant, may incur additional fees agreed in advance.

Each project includes the revision rounds specified in the Agreement.

Work is deemed accepted when you approve it in writing or when you deploy or commercially use the deliverable.

Requests beyond the agreed scope are quoted separately.

Upon full payment, you own the final deliverables created specifically for you, including designs, site content, and chatbot conversation flows.

Prompt44 retains ownership of its pre-existing tools, frameworks, know-how, and reusable components, and grants you a perpetual, non-exclusive license to use them as embedded in your deliverables.

Third-party and open-source components remain subject to their own licenses.

You warrant that materials you provide to us do not infringe third-party rights.

We may reference your name, logo, and non-confidential work results in our portfolio and marketing unless you opt out in writing.

Our Services may use third-party AI models, including large language model APIs.

You acknowledge that AI-generated output is probabilistic and may occasionally be inaccurate or incomplete.

Deliverables involving AI chatbots include configuration and safeguards, but no AI system can be guaranteed error-free.

Third-party AI providers’ terms and pricing may change, which can affect ongoing operating costs. Any such changes will be communicated where relevant.

You are responsible for reviewing AI-generated content used in your business communications before relying on it.

Monthly services, including chatbot maintenance, Google Business Profile management, care plans, and marketing services, run for an initial term of 3 months and continue month-to-month thereafter.

Either party may cancel with 30 days’ written notice.

Fees for the current period are non-refundable once the period has begun.

We apply proven methods to improve visibility, traffic, and conversions.

However, search rankings, lead volumes, and marketing outcomes depend on factors outside our control, including search engine algorithms, competition, and market conditions.

Except where expressly stated in an Agreement, we do not guarantee specific rankings, traffic figures, or revenue outcomes.

We provide the Services with professional skill and care.

Except as stated in these Terms, the Services are provided “as is” and all implied warranties are excluded to the extent permitted by law.

Our total aggregate liability arising out of any Agreement is limited to the fees paid by you under that Agreement in the 12 months preceding the claim.

We are not liable for indirect or consequential losses, loss of profit, loss of data, or business interruption.

Nothing in these Terms excludes liability that cannot be excluded by law.

Both parties will keep confidential information received from the other confidential and use it only for the purposes of the engagement.

This obligation survives termination for 3 years.

Each party will comply with applicable data protection law.

Where we process personal data on your behalf, such as leads captured by your chatbot, a data processing agreement will be entered into upon request.

Our handling of Site visitor data is described in our Privacy Policy.

Either party may terminate an Agreement for material breach not cured within 14 days of written notice.

On termination, you pay for work performed to date. Upon that payment, we hand over completed and in-progress deliverables.

Contact: hello@prompt44.ai